Help center

How can we help?

Browse the topics below, email Mark directly, or pick up the phone. We answer fast, and we know your account.

Browse by topic

Six topics cover most questions.

Magic-link login, session length, password-free auth, email changes.

Placing an order, tracking status, modifying or cancelling, invoices.

How long orders take, carriers, damage claims, will-call pickup.

30-day return window, restocking fees, defective product, how to request.

How dealer pricing works: your pricing is live from your first order, plus the optional contracted Reserve program.

Install system, slip + tack + seal, warranty registration, claims process.

Still stuck?

sales@onepaintprotection.com

Phone

(475) 988-7856

Contact form

Route your question to the right team

System status

Check storefront, API, and payment status in real time.

Hours

Monday to Friday

9:00am to 5:30pm Eastern

Orders placed outside business hours ship the next business day. Shipping origin: Sarasota, FL.